Quality Service Value

At Starline Security we are continually improving our service.  To do this we seek to measure how we are doing by focusing on the three main areas we feel are at the core to exceeding your expectations.  These focus areas are Quality, Service and Value.  After we have completed your work your feedback on these three areas is greatly appreciated and you can see how we’ve scored for other clients in our feedback section. (Link to feedback page)

Quality.  To us quality is customer oriented.  At Starline Security we put every effort into listening to our clients to ensure that our Security Solutions fit with our clients’ needs. Then, as virtually all our products are custom made, we then manufacture to very tight tolerances and take extreme care to measure and install so your new security doors and screens work to their optimum level and continue to do so for years to come.

Service.  Service is about delivering on your expectations and on our promises.  These include but are not limited to:

  • Turning up to appointments on time and calling prior to arrival.
  • Efficient and accurate client communications (email preferred)
  • Providing accurate and clear quotes in a timely manner.
  • Respecting your property and person.

We strive to offer a complete experience that leaves you recommending us to your family and friends.

Value.  To us Value is all about offering the lowest possible price based on the level of quality and service provided.  We strive to offer quality products, supplied and installed by industry professionals at the best possible price.  Contact us now to experience just how competitive we are. (link to contact us page)

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